SPECIFICATIONS
Type: Storage Holders & Racks
applicable space: Kitchen
classification: Non-folding Rack
dimensional tolerance: <±1mm
feature: Multifunctional
functional design: None
installation type: Standing Type
material: Plastic
no. of tiers: Double
place of origin: Jiangsu, China
use: Storage
weight tolerance: <±5%（Include）
Q1：Do you provide ODM/OEM service?
A1：Of course, we are manufacturer with rich experience, OEM/ODM project is welcome. we have professional development team for your customization service.If you need to customize, please feel free to contact us. We will quote and make samples for you as soon as possible and estimate the time of production order. We will response fastly if you send us inquiry.
Q2：You are manufacturer or trading company?
A2：We are a factory established in 2011, we have an exportlicense,we mainly design, manufacture,assemble ,and produce.Welcome to visit our factory at anytime.
Q3：Do you provide customized service?
A3：Yes, we are able to customize the size of products and packaging/LOGO upon your request.and even customize the shapeand size of the product.
Q4：How can I get the samples?
A4：If you need samples,we can make as per your request .You should pay for the transportation freight and cost for sample,while the samples cost can be refundable after you place the order.
Q5：How much the transportation freight of samples?
A5：The freight depends on total weight and packing size and your area.
Q6：How long can I expect to get the sample,lead time ?
A6：Samples could be sent within 1-2 week, The samples will be sent via express and arrive in 5~7 days. According to order quantity,the lead time is 4-5 weeks.
Q7：Will you deliver the right goods as ordered? How can I trust you?
A7： Yes, we will. The core of our company culture is honesty and credit.We want to have a long cooperation with you,so we will offer our best service to achieve a good reputation.
Q8：What is your terms of payment?
A8：T/T or online payment is available.
Q9：Why different quantities and different prices?
A9：The more you buy, the cheaper the price. Because the purchase is too small, it can only be transported by air, and the shipping cost is expensive. At the same time our average labor cost is high!
Q10：What’s the delivery time?
A10：It usually takes about 30 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be according to different orders or at different time.
Q11：How to solve the quality problems after sales?
A11：Take photos of the problems and send to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.