Q1: Are you a manufacturing factory or a trading company? A: We are a smart lock factory located in Xiaolan, Zhongshan, China (China smart lock manufacturing base), focusing on smart lock R & D and production. Q2: What are the advantages of your factory? A: Our products are produced independently. There is no production price difference caused by the traditional OEM model. The monthly production capacity is about 30,000 units. Our company has 5 production lines: 1. Metal mold forging plant. 2. Precision machining plant. 3. Electronic components production workshop. 4. Assembly workshop. 5. Lock Testing Workshop. From the casting of raw materials, to the processing of metal molds, to the program development of electronic components, each link is produced independently, avoiding additional costs and allowing you to enjoy the most authentic prices. Q3: What is your OEM / ODM service? A: We provide product packaging boxes, magnetic cards, trademarks, manuals, motherboard language, motherboard programs and other customized services. Q4: What is the minimum quantity? A: Our MOQ is 1 piece. Q5: How long will it take to receive a sample or order form? A: After receiving your payment, the sample will be sent within 1-2 days; The purchase order will be issued within 10-15 days. Q6: How to ensure product quality? A: Each product has been inspected by inspectors and inspection machines in the production process, and will be inspected by your company's sales and service personnel before delivery, thus minimizing the after-sales rate of the product; Q7: What warranty do you offer? A: We offer a 2-year warranty for the entire lock, and lifetime maintenance for major accessories. Q8: What are the terms of payment for your purchase order? Answer: usually pay 60% of the purchase price, settlement before the cash on delivery; If the quantity is small, the production time is generally 3-5 days, then the full payment will be charged at the time of the order;