We accept Alipay West Union Escrow etc.
Payment must be made within 3 days of order.
If you ca not checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
All products are under five year warranty. (Excluding the accessories).
We offer free repair service for quality problem in first year after purchase, ad buyer pay 2 ways shipping cost.
The spare parts and accessories are not under warranty.
If the item is defective on its arrival, the customer has 3 days to from the receipt date to exchange a new one. We just pay one way shipping charge from China to you, and we will reship the replaced one to you by China air mail Please make sure all items are no damage and in resalable condition when we receive it. Please also offer quality proof of quality problem.
Please must check the package on its arrival in front of the courier. If you find the parcel is damaged or the device is broken, please refuse to sign the parcel and contact us ASAP. We also need your proof from the shipping company that the parcel Is damaged on its arrival, and then we can claim again the shipping company for compensation. Otherwise we do not accept any claims for compensation from the buyer.
We depend on our reputation and customer satisfaction to succeed. Yourre, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on alibaba.
If you love my items please leave me good feedback and 5 star DSR rating .Your action will help us offer our milk and bread . I will do the same for you .If we have not given you better enough for 5star grades on each DSR then Please let us know how we can earn your 5-star rating before submitting your scores!
As a responsible seller, we guarantee free exchange or full refund, if item is defective.
Valid period is 30 days from the day of placing order, so please inform us about defect in advance once you find it.
We will refund you if the item is not as described or damaged in transportation.
You can return it within 7 days after receipt.
But shipping fee is not refundable.
The item should be returned to us in its original condition by mail with tracking number.
Any question you would like to ask ,welcome to email to me
All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible.If you email us and do not hear a reply, please email again through the alibaba.Emails are handled within 24 hours on business days. We work from Monday to Friday normally.(Except public holidays)
Please contact us before leaving negative or neutral feedback. We will work with you to solve any problem